{"id":30013,"date":"2026-02-09T23:18:03","date_gmt":"2026-02-09T23:18:03","guid":{"rendered":"https:\/\/el-batalofficefurniture.com\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9\/"},"modified":"2026-02-09T23:26:27","modified_gmt":"2026-02-09T23:26:27","slug":"exchange-and-return-policy","status":"publish","type":"page","link":"https:\/\/el-batalofficefurniture.com\/en\/exchange-and-return-policy\/","title":{"rendered":"Exchange and Return Policy"},"content":{"rendered":"\t\t
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\u00a0<\/h1>

Al Batal \u2013 Office Furniture Store<\/strong><\/p>

At Al Batal<\/strong>, customer satisfaction is our priority. We therefore provide a clear and fair return and exchange policy.<\/p>

Return and Exchange Period<\/h2>

Customers may request a return or exchange within
14 days<\/strong> from the date of receiving the order.<\/p>

Conditions for Return or Exchange<\/h2>

To be eligible for return or exchange, the following conditions must be met:<\/p>

  • The product must be in its original condition<\/p><\/li>

  • The product must not have been used<\/p><\/li>

  • The product must not be damaged<\/p><\/li>

  • The product must be returned with its original packaging and accessories<\/p><\/li><\/ul>

    Non-Returnable and Non-Exchangeable Items<\/h2>

    Returns or exchanges are not accepted in the following cases:<\/p>

    • Products that have been installed or used<\/p><\/li>

    • Products that were damaged due to misuse<\/p><\/li>

    • Products that were manufactured or customized specifically upon customer request<\/p><\/li><\/ul>

      Defective or Incorrect Items<\/h2>

      If the product has a manufacturing defect or if an incorrect item was delivered, Al Batal<\/strong> will bear all costs related to return or replacement.<\/p>

      Shipping Costs<\/h2>

      • If the return or exchange is requested by the customer for personal reasons, the customer bears the shipping costs.<\/p><\/li>

      • If the return is due to an error from our side, Al Batal<\/strong> bears all shipping costs.<\/p><\/li><\/ul>

        How to Request a Return or Exchange<\/h2>

        Please contact us through the website\u2019s contact page or customer service number<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        \u00a0 Al Batal \u2013 Office Furniture Store At Al Batal, customer satisfaction is our priority. We therefore provide a clear<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-30013","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/el-batalofficefurniture.com\/en\/wp-json\/wp\/v2\/pages\/30013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/el-batalofficefurniture.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/el-batalofficefurniture.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/el-batalofficefurniture.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/el-batalofficefurniture.com\/en\/wp-json\/wp\/v2\/comments?post=30013"}],"version-history":[{"count":0,"href":"https:\/\/el-batalofficefurniture.com\/en\/wp-json\/wp\/v2\/pages\/30013\/revisions"}],"wp:attachment":[{"href":"https:\/\/el-batalofficefurniture.com\/en\/wp-json\/wp\/v2\/media?parent=30013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}